Canada’s largest private employer, Loblaws, hired me to deepen the expertise of the combined 40+ internal communications team members from all their brands (Loblaws, Real Canadian Superstore, Shoppers Drug Mart etc.) in Yammer and Teams. Yammer is one of the critical communications channels for all of Loblaw’s brands. Teams is where they do their work.
I developed and ran a series of workshops and coaching sessions to help the teams take advantage of their Yammer network and Teams. Over three months, these included workshops on how to build and use networks, how to generate business value with Yammer and Teams, data analytics for Yammer and Teams, and how to community manage Yammer.